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What does RFID-blocking mean?

RFID stands for radio-frequency identification, is a technology that lets a chip in a card use radio waves to communicate over a short distance to allow shoppers make charges by passing a card in front of a terminal. As of 2008, in the US alone there were at least 270 million of these cards in circulation issued by Mastercard, VISA, American Express, and Discover, among others. Within a few years, this technology will replace all major credit cards. To prevent people from accessing your identity and credit card information wirelessly, all Brooklyn Bridge wallets come with an RFID-blocking pocket.


Can I return the product if I change my mind?

As part of Brooklyn Bridge 100% customer satisfaction guarantee, you can return your wallet to us up to 30 days after delivery has been confirmed. As long as your wallet is unused, in the unbroken packaging and in the original condition you may return your wallet to us for an exchange or full refund. Furthermore, you have the right to cancel free of charge until your item is in dispatch. If you wish to cancel once your order is in dispatch you will be liable for any shipping fees.


If the product is under warranty will I be charged If I return the product?

The Brooklyn Bridge Warranty covers any factory defects as a result of the manufacturing process of the product. A factory defect refers to any feature or quality of the product that limits the intended purpose for which it was created. So, if you return the product because our mistake we will give you a total refund


Sometimes the RFID-blocking material seems to be blocking all the pockets?

In the beginning when the wallet is not worn in, the strong RFID-blocking material might block other pockets as well. This will be mitigated when the leather softens. A quick solution is to put anything (a receipt/another card) behind the access card you want to unblock.


Is it safe to buy from you using my credit cards?

At Brooklyn Bridge we fully understand that the safety of your personal information is extremely important to you (that is why we offer RFID-blocking pockets on each wallet), hence our webshop uses an SSL-secure checkout* and our credit card processing is handled by a reliable merchant provider (a subsidiary of PayPal), to ensure secure and reliable payment processing.
* SSL creates an encrypted connection between your web server and your visitors’ web browser allowing for private information to be transmitted without the problems of eavesdropping, data tampering, or message forgery. In addition to encryption, an SSL certificate also provides authentication. This means you can be sure that you are sending information to the right server.

What do you mean by partially blocking?

Brooklyn Bridge comes with designated RFID-blocking pockets; not all pockets are RFID-blocking. In a partially blocking wallet, you can still use your access cards in other pockets, while protecting your sensitive cards in the RFID-blocking pocket.


Will my cards and money stay in the wallet? Is there a risk of it falling out?

As of this date, there hasn’t been a single report of a card or cash falling out of any of Brooklyn Bridge wallets.

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