F.A.Q.

Returns & RefundS Policy
Policy

Returns & Refunds Policy

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RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange until it comes under our Warranty policy.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.

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Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@brooklynbridgewallets.com

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Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

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Shipping

To return your product, you should mail your product to: 

BROOKLYN BRIDGE

14E, TILJALA SHIBTALA LN,

KUSTIA, KOLKATA, WEST BENGAL, INDIA

PINCODE: 700039

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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Exchanges (if applicable)

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@brooklynbridgewallets.com and send your item to:

BROOKLYN BRIDGE

14E, TILJALA SHIBTALA LN,

KUSTIA, KOLKATA, WEST BENGAL, INDIA

PINCODE: 700039

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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Brooklyn Bridge
14E, Tiljala Sibtala Ln, Kustia
kolkata, West Bengal
700039. India

For Order &
General Enquiry

Ghulam M. Moinuddin /

Moin Ansari

+91 8017353155

+91 7003150844

brooklynbridge.moin@gmail.com

info@brooklynbridgewallets.com

 

For Leather &

Quality Enquiry

Md. Shamim Ansari

+91 9830153006

+91 82405 98746

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Sunday: 10am – 3pm

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We Are Leather Goods Manufacturer, Exporter And From Kolkata, India. All Products Sold Here Is To Be Sold Individually Please Read All Pages Under F.A.Q. If You Want To Give Any Bulk/Corporate Orders, We Will Provide You Huge discounts On Bulk/Corporate Orders and also Join Our Mailing List To Receive The Latest News And Updates From Us.

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